“Thanks for the excellent service over the years we are very impressed with PaperClip!”
A great review from one of our clients!
Research has shown that increasing customer retention rates by 5% increases profits by 25% to 95%, and it can cost five times more to attract a new customer than it does to retain an existing one.
By improving customer retention rates and focusing on existing clients, this will help businesses to build a positive reputation and could lead to new referrals. Our telephone answering service can meet the needs of your business, we are here to answer your calls whilst you are away, in meetings or simply unavailable. We can make bookings on your behalf, take messages or transfer calls.
We can provide a full reception service and answer all your calls or back up your existing arrangement and catch the calls at peak times or that you would otherwise miss.
(Research by Frederick Reichheld of Bain & Company)
Outstanding. We used Paperclip Admin to cover maternity leave in our company, they were friendly, professional and efficient. We found their phone answering service very helpful when we were unable to take calls ourselves.
John Owen, County Conveyors