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Telephone Answering Services – Moment of Truth

Telephone answering: how well do you perform at your Zero Moment of Truth? It is widely accepted that in today’s world a significant proportion of purchasing decisions start with an online search. Google refers to this as the ‘Zero Moment of...

Web Chat Services

Web Chat Service  Exciting News….Not only are we extending our opening hours on Saturdays to 9 am – 4 pm, this week sees the launch of our Web Chat service, available to any new/existing clients!By instantly answering questions on your...

Another Great Review!

Service Review “Thanks for the excellent service over the years we are very impressed with PaperClip!”A great review from one of our clients!Research has shown that increasing customer retention rates by 5% increases profits by 25% to 95%,...

“We’ve saved considerable time, money and effort on financial administration, admin recruitment and staff policy development in this way over the last 3 years. I especially value Anne’s experience and sound advice and often use her as a sounding board on ways to make the internal workings of the business more efficient. I would not hesitate to recommend Paperclip Admin to any growing business.”

Frances Wells, fwa