"Paperclip is the right answer for my business"
Amy Stephenson, Recruit Human
Appointments, Reservations & Bookings
Appointments, Reservations & Bookings
For many organisations, when the telephone rings it is a new or existing client wanting to
make an appointment, reservation or booking. Miss the call and you lose the business.
Paperclip can capture that call for you and confirm the appointment, reservation or booking.
For most clients we have visibility of their back-office IT system. We confirm, reschedule or
cancel appointments, reservations or bookings on your system whilst on the call.
Try us. Call us now on 01246 418 181. The way we respond to you is the way we’ll respond to your clients’ calls.
Here are just a few examples of how we have been able to help our clients. Do the challenges they face ring a bell with you?
Medical practitioners – therapists, osteopaths, counsellors and so on – are often unable to take calls during patient appointments. Paperclip takes their calls and books, reschedules or cancels appointments in line with rules agreed with the practitioner. When we are on the call we are your company; the caller believes they are talking directly to a member of your team. In most cases, Paperclip logs the appointments directly into the practitioner’s practice management software, such as Cliniko or Acuity. | Learn More To find out how Paperclip can help your practice simply call us on 01246 418181. |
Buying a house is stressful. Estate agents with a reputation for great service, with both buyers and sellers, thrive. For many estate agents, Paperclip handles calls at peak times, i.e. when the estate agent’s team are all busy, and the buyer or seller believes they are speaking to a member of the estate agent’s team. We arrange viewings and valuations, record offers and handle FAQs. In most cases Paperclip enters the information directly into the estate agent’s management software, such as Jupix and Alto. | Learn More To find out how Paperclip can help your estate agency simply calls us on 01246 418181. |
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Have you ever been frustrated when trying to book a table at a restaurant, or a meeting room at the village hall, or a ticket for a sports event?
If you run one of these organisations, Paperclip can act as your reception or front of house. We answer the call, take the booking or reservation and, if required, the payment too. If you use a reservations software application, we can enter the booking details into your system whilst on the call.
The Paperclip team can also send out your event reminders, alert previous customers to special offers and events, and administer membership schemes.
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Learn More You can find out more about the support services we offer at ‘Client Care’. To find out how Paperclip can help your operation simply call us on 01246 418181. |
Do people who choose to work in kennels do so because of their love of dogs or a desire to answer the phone? The dogs, rightly, will always come first. Missing a call, however, could mean losing a booking. That booking could potentially be the first of many. What is the lifetime value to your kennels of a loyal dog owner? With Paperclip acting as your receptionist, no bookings are missed, revenue is maximised and you can concentrate on looking after your canine clients. | Learn More To find out how Paperclip can help your kennels simply call us on 01246-418181. Woof, woof! |
Blogs to help your organisation get the most from Paperclip’s telephone appointments, reservations and booking services:
- Would your benefit from an external appointments, reservations and bookings service?
- Telephone answering services and your ‘moment of truth’
- Why good customer service is critical and how telephone answering services can help you achieve a customer service step change
- It’s a dog’s life! Why kennels need telephone answering services
” Paperclip’s customer service is first class and gives our customers a genuine personal contact point. A full range of services working for us from telephone answering, diary bookings to invoicing. “
Peter Gray
Community Facilities, Parish Council
For many of Paperclip’s clients, appointments, bookings and reservations are their ’oxygen’, keeping their businesses alive and kicking.
If you are a hotelier, a vet, a physiotherapist, any business that relies on appointments, bookings and reservations; Paperclip can help.
We ensure every booking is taken, every appointment made, every reservation captured. We deal with cancellations, rescheduling, customer follow up. We interface directly with your software systems in real time.
Call us today on 01246 418181: no reservation needed!