"Paperclip is the right answer for my business"

Dean Thorpe, Charles James Financial Planning

Google Reviews

Google Reviews

Love these people, thanks for your help

Edward Thompson Avatar Edward Thompson
22 May 2025

We have been using paperclip for a few years and cannot fault their service.

Manoj Athi Avatar Manoj Athi
22 December 2024

From initial contact and throughout – the team at paperclip have always been professional and helpful – and did everything they promised. Would recommend them to any business requiring such services.

Michael Avatar Michael
22 October 2024

I have been very happy with the service from Paperclip – the team is always professional and reliable. We will not hesitate to use them again whenever required. Many thanks

Lucy Hope Avatar Lucy Hope
10 October 2024

I’ve made modest use of Paperclip, and they’ve been there when I needed them. They are a friendly conscientious team who represented our business well. Many thanks.

John Jeffrey Avatar John Jeffrey
7 October 2024

From initial contact and throughout – the team at paperclip have always been professional and helpful – and did everything they promised. Would recommend them to any business requiring such services.

Michael Avatar Michael
7 October 2024

Pyro Fire Services have used Paperclip for over a year and would highly recommend them. The team’s friendly and efficient telephone answering service helped us spend time growing our business. They are extremely professional and fit in like an extension of your own team. They were also great at chasing quotes for us and reinitiating contact with clients whilst we were busy handling new enquiries. They’re extremely flexible and will provide a range of services tailored to meet any business’s needs. Thank you!

Lorraine Plumbe Avatar Lorraine Plumbe
7 August 2024

We would highly recommend Paperclip. We have used their phone answering service for several years now. The team are efficient and professional at all times and their service has created more time for our staff to concentrate on their roles and other aspects of the business.

Gemma Feek Avatar Gemma Feek
22 July 2024

A very responsive and friendly team. We continue to use them to support the administration of our therapy business and couldn’t recommend them more highly!

Claire Daplyn Avatar Claire Daplyn
7 June 2024

Fantastic company extremely good at what they do and the service they provide

paul mccann Avatar paul mccann
7 April 2024

Paperclip help us with all our calls at our independent care home in Morley, Leeds. I couldn’t be more impressed. The team are incredibly professional yet friendly and approachable and adaptable. Their service means that my leadership team are able to get on with important work looking after our residents knowing calls are being handled professionally. Special mention to Louise and Ian for always being available and for checking in regularly. Couldn’t be more impressed. Strong recommend for any business to get Paperclip on board !

Alexander Morris Avatar Alexander Morris
7 March 2024

My business BDP Construction Ltd has used Paperclip Admin for nearly 3 years now and they have been superb. They provide a professional front for my growing business, taking detailed and reliable messages, and filter out the sales calls. We couldn’t manage without them. Absolutely 5 star.

Steven Donlon Avatar Steven Donlon
7 March 2024

Lovely people, pleasure to deal with

Liam Hobbs Avatar Liam Hobbs
7 November 2023

We would highly recommend Paperclip. We have used their phone answering service for several years now. The team are efficient and professional at all times and their service has created more time for our staff to concentrate on their roles and other aspects of the business.

Gemma Brewster Avatar Gemma Brewster
12 October 2023

I have used Paperclip for 4 years and couldn’t do without them. Using this service has given me more time to spend with my customers and doing what’s important. I have peace of mind knowing I have no missed calls – and no missed opportunities. An invaluable and professional service.

Nathan Broadhead Avatar Nathan Broadhead
7 November 2022

I use the services provided by Anne and her team at Paperclip and couldn’t be more impressed. The team are lovely, very friendly and provide a responsive and professional service giving a great first impression to clients. The team really get to know your business and understand what you are looking for which means that they are entirely seamless in their approach to representing you. I initially thought Paperclip provided only telephone answering services, but now know they do so much more than that from holiday cover, bookings and appointments, taking payments, admin, using live chat and much more. I’d highly recommend speaking with Anne or Louise to find out how they could help you as they continue to support me. Thanks Anne and Team

Chrissie Coates Avatar Chrissie Coates
7 November 2022

We have used Paperclips now for just over a year for their phone answering service which we have only have received great responses from potential clients for the calls taken – This has also created me so much time and organisation as a business owner to concentrate on other aspects in the business. Thanks again

Ryan Keeton Avatar Ryan Keeton
17 October 2022

I have used Paperclip many times over the years. The team are extremely professional and provide a valuable service to my business. I would highly recommend them.

Daniel Bailey Avatar Daniel Bailey
27 September 2022

I have always found Paperclip to be responsive and professional, offering a valuable and cost effective solution, I would highly recommend, just ask yourself what could that missed call cost you and your business

Gary Knowles Avatar Gary Knowles
27 September 2022

We use paperclip to answer our phones while we are away on holiday because their efficient, professional service means we can relax. Their service is reliable, and very good value meaning we can relax safe in the knowledge that we aren’t missing any important calls.

Jane Taylor Avatar Jane Taylor
22 September 2022

4 years ago my firm, Vines Legal, began using the telephone answering services of Paperclip. They helped and supported us all through the period of lockdown and they remain an integral part of the firm to date. They offer an efficient, professional and friendly service to suit the requirements of your business. We highly recommend them.

Catherine Wenborn Avatar Catherine Wenborn
21 September 2022

I use the services provided by Anne and her team at Paperclip and couldn’t be more impressed. The team are lovely, very friendly and provide a responsive and professional service giving a great first impression to clients. The team really get to know your business and understand what you are looking for which means that they are entirely seamless in their approach to representing you. I initially thought Paperclip provided only telephone answering services, but now know they do so much more than that from holiday cover, bookings and appointments, taking payments, admin, using live chat and much more. I’d highly recommend speaking with Anne or Louise to find out how they could help you as they continue to support me. Thanks Anne and Team

Chrissie Coates Avatar Chrissie Coates
20 September 2022

Paperclip have been answering my calls for the last 3 years and I cannot recommend them highly enough. It makes such a difference knowing that you will never miss a call and lose an important sale.

Nigel Watson Avatar Nigel Watson
7 June 2022

Having used Paperclip for many years I have found their server to be excellent, professional and great value for money.

Rory Delahoyde Avatar Rory Delahoyde
18 May 2022

Wonderful! Lovely warm friendly people and something every business needs!!

Miss Rachel Rory Booth Avatar Miss Rachel Rory Booth
4 March 2022

Paperclip have been instrumental in helping us manage the volume of customer calls to our business. Always professional, excellent service and highly recommended.

Guy Adams Avatar Guy Adams
14 December 2021

All the ladies at paperclip are great to work with And provide prompt and professional advice and service so without a doubt I Highly recommend them

harry evans Avatar harry evans
7 November 2021

We have been using Paperclip for just over a year now and couldn’t be happier. We had to down size our team and were really worried about not being able to manage the call volumes with less people. We were recommended Paperclip and all of our worries quickly subsided. We are now able to leave the office unattended while we visit customers knowing that we will not miss one important call. We highly recommend Paperclip 🙂

Dean Parrish Avatar Dean Parrish
5 August 2021

All the ladies at paperclip are great to work with And provide prompt and professional advice and service so without a doubt I Highly recommend them

harry evans Avatar harry evans
28 May 2021

I would like to thank Paperclip for not only the highly professional reception service they have provided my company with, but also for going above and beyond with help & advice enabling my business to grow in the time I have used this great company. It really takes the pressure off knowing that this side of the business is in safe hands. A massive thank you to all the team

Lee Richardson Avatar Lee Richardson
11 March 2021

Absolutely over the moon with the service provided. Ladies are on the tasks every time and support business in all the possible ways. Have recommended them to our business partners and friends. Thank you everyone at Paperclip.

Mr Amazing Avatar Mr Amazing
7 November 2020

Working on my own admin is an issue. Not always my strong point. The team at Paperclip have done terrific stuff for me, including tenders, fliers, letters, all making my business look very professional, and proof reading to pick up the kind of errors you can’t help making if you’re checking your own work. Always helpful, great to talk to, prompt and accurate.

Ian Price Avatar Ian Price
7 November 2020

Looking to have a nice quiet break and not miss out on any potential new work, I got in touch with Anne about her services. From start to finish, Anne, Alex and their team were thorough and professional. Prompting me with the things I needed to do at the right times and offering an excellent service throughout. This allowed for a much more peaceful holiday and not missing any new enquiries. Would use again and would highly recommend.

Sam Johnson Avatar Sam Johnson
7 November 2020

Absolute life savers. Needed help with taking calls while I was on leave. They are always very professional and it’s like having an extra colleague. Highly recommend!

Morris Clearance Company Avatar Morris Clearance Company
7 November 2020

Been with them for years. Superb service. Never an issue. If you’re wondering whether to use a virtual PA service then just do it. You’ll feel the benefit straight away..

Richard Baker Avatar Richard Baker
3 November 2020

Absolutely over the moon with the service provided. Ladies are on the tasks every time and support business in all the possible ways. Have recommended them to our business partners and friends. Thank you everyone at Paperclip.

Mr Amazing Avatar Mr Amazing
13 October 2020

Absolute life savers. Needed help with taking calls while I was on leave. They are always very professional and it’s like having an extra colleague. Highly recommend!

Morris Clearance Company Avatar Morris Clearance Company
22 July 2020

We’ve use Paperclip’s admin services to clean-up databases for our clients. They set-up spreadsheets in a requested way so that we can import data into our clients’ websites without the need for additional coding or typesetting. This saves us an incredible amount of time and effort, and saves our clients from additional costs. They make our clients happy, they make us happy, and they do it all with tremendous professionalism and a smile. Thank you Anne and team for your due diligence, attention to detail, and for hitting our deadlines, every time! Mike and the team at eatsleepthink.

Mike Marshall Avatar Mike Marshall
22 July 2020

Best of the Best. I’ve used other answering and secretarial services before and never really been satisfied, feeling like just another client on the books. Paperclip have excelled in every field. So friendly and so professional. Nothing is too much trouble and they always respond quickly to any issue or requirement you may have. Couldn’t run my business without them now and cannot recommend them highly enough.

Andrew Carr Avatar Andrew Carr
22 July 2020

I highly recommend Paperclip Admin, we have used them for a few years now for our call handling and the team is always responsive, helpful and friendly. Many of our clients have commented on how lovely our reception team is, a brilliant first impression for our company. If you are looking for good quality, cost effective call handling for your business that is going to make you stand out from competitors then Paperclip Admin should be your first call!

Helen McCabe Avatar Helen McCabe
17 March 2020

Listed below are the twenty most recent clients signing up to use Paperclip’s services. Our goal is to ensure these new clients are as happy with our services as those featured in our case studies:

Estate agency, dog kennels, osteopath, physiotherapist, solicitors’ practice, security systems, electrician, plumber, hotel, gate manufacturer, veterinary practice, quantity surveyor, family law practice, recruitment agency, IT support company, gas fitter, telecoms firm…

Call us today on 01246 418181. We’d love to be able to add your business to our family of clients.