"Paperclip is the right answer for my business"
John Batty, Bluejohn Marketing
Digital Communications Support
Digital Communications Support
Email, social media, apps, online booking…and more: today, so many of our interactions with our clients happen online. You may answer your phone within three rings, but do you treat your digital client communications with the same urgency? Why not?!
Paperclip can help you harness the full power and benefits of digital communications. We can manage your social media accounts; respond to online requests for information; administer your online booking systems…and more.
Try us. Email us now on support@paperclipadmin.co.uk, send us a message via our Facebook or LinkedIn accounts, or call us on 01246 418 181. The way we respond to you is the way we’ll respond to your clients.
Paperclip has evolved to look after your digital and online communications as well as your phone requirements. We can filter your emails, your texts and your online messages. We can respond on your behalf on agreed topics. We minimise disruption; you are free to prioritise and focus on what is important to your business. We personalise our services to meet your specific requirements. You are in control. | Features
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We work with you to understand how your social media strategy supports your business goals. You can create the content, or we can write it for you. We work with a network of specialist content writers if you need in-depth content creating. We can also put you in touch with videographers to shoot video footage.
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As your online point of contact, Paperclip responds quickly and professionally to these enquiries. If needed we can attach standard documents, instruction sheets, video clips…and more, We can also direct your clients to the relevant pages on your website. Paperclip provides an immediate, consistent and human online response fined-tuned to the specific needs of the enquirer. | Features
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Depending on the products or services you offer and the communication channels you use, your clients may want to make a booking online, fix an appointment online, place an order online. Paperclip can administer these online channels for you. Automation is great for efficiency, but poor at handling complexity. We can resolve complexity for your clients either online using webchat or over the phone. | Learn More
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Paperclip can act as your online helpdesk. We log you client’s online query, take details of the problem, prioritise. In some cases our clients train us to provide basic Level One support. By eliminating simple problems and false alarms, Paperclip allows you to focus on the urgent messages: the ones on which your reputation is built. | Features
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Many of Paperclip’s clients supply products that benefit from helpdesk support: computers, white goods, power tools…and more.“Recently Anne helped us to make a key administrative appointment, with excellent support every step of the way from advice and guidance on the job description, to shortlisting, to interviewing and administration for the appointment. Simply invaluable.”