Premium numbers are everywhere these days. It’s easy to get caught out if you’re not sure what you are dialing.
Listed below are links I have used when preparing a blog on telephone tariffs, numbers, VOIP systems and more besides.
I found them very useful and hope you do too.
If you want to jump to a specific section of the list, click on one of the headings in the table of contents below:
Guides to tariffs
Uswitch – https://www.uswitch.com/mobiles/guides/guide-to-mobile-phone-tariffs/
Fair Telecoms Campaign – https://www.fairtelecoms.org.uk/uk-calling-clear-call-rates.html
Virgin Media (service numbers) – https://my.virginmedia.com/customer-news/articles/servicenumbers.html
BT (service numbers) – https://www.bt.com/help/i-don-t-understand-charges-on-my-bt-bill/how-are-calls-to-08–09-and-118-numbers-charged-
Premium Numbers
SayNoTo0870 (finding alternatives to premium numbers) – https://saynoto0870.com/search.php
MoneyHelper – https://www.moneyhelper.org.uk/en/blog/everyday-money/say-no-to-0800-numbers-how-to-avoid-making-expensive-calls
Citizens Advice (how to complain about a premium rate charge) – https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/complain-about-a-premium-rate-phone-charge-or-text-message/
ASDA (example of how to barr premium numbers) – https://mobile.asda.com/help/managing-your-account/my-asda-mobile-premium
PSA – https://psauthority.org.uk/For-Consumers/Why-Have-I-Been-Charged
VOIP
Money Supermarket – https://www.moneysupermarket.com/broadband/voip/
Nextiva – https://www.nextiva.com/blog/how-does-voip-work.html
Broadband Choices – https://www.broadbandchoices.co.uk/
Structured Communications – https://www.structuredcommunications.co.uk/how-do-voip-phones-work-a-step-by-step-guide/
Ooma – https://www.ooma.com/home-phone/voip-to-landline/
WPBeginner – https://www.wpbeginner.com/beginners-guide/beginners-guide-what-is-voip-and-how-does-it-work-explained/
List of UK Dialling Codes
Glossaries
Bytes Digital – https://www.bytesdigital.co.uk/telecom-jargon-glossary
PureComms – https://www.purecomms.co.uk/telecoms-glossary-telecoms-terminology-explained/
General
Ofcom – www.ofcom.org.uk
Phone-paid Services Authority – https://psauthority.org.uk
Say NoTo0870.com – https://www.saynoto0870.com
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Hi, I’m Anne Batty, Managing Director of Paperclip. I am passionate about customer service. I believe enduring relationships are built on being open, transparent and trustworthy.
I love questions. So, if you have a question relating to telephone answering – pricing, technical, scope and more – I would love to hear from you at anne@paperclip.co.uk or 01246 418181.
Paperclip’s clients enjoy working with us. I know you will too.